Refund Policy
Last updated: 4/15/2025
1. Subscription Cancellation
- You can cancel your subscription at any time - Cancellation will take effect at the end of your current billing period - No refunds will be issued for the current billing period
2. Refund Eligibility
Refunds may be considered in the following cases: - Technical issues preventing service usage - Billing errors - Duplicate charges - Service unavailability for extended periods
3. Non-Refundable Items
The following are not eligible for refunds: - Partial months of service - Usage of service features - Custom development work - Third-party service fees
4. Refund Process
To request a refund: 1. Contact our support team 2. Provide your account details 3. Explain the reason for the refund request 4. Allow 5-7 business days for processing
5. Payment Processing
- Refunds are processed through Paddle - Processing time depends on your payment method - Original payment method will be credited
6. Special Circumstances
We may consider refunds in special circumstances: - Legal requirements - Force majeure events - Service discontinuation
7. Contact Information
For refund requests or questions, contact us at: Email: support@aitextdetector.xyz Response time: Within 48 business hours